Identité™ is a trading company providing adapted utensils, assistive devices, gifts for the elderly, seniors, disability aids, products for the handicapped and people with disabilities.

Fulfilling orders received through various distribution channels, and offering tech support for complex products.

-  Intensive trainings are organized to prepare the call center agents for undertaking the inbound services

- Orium representatives are selected according to the specificities of Identity’s customers

- All orders (fax, email, phone and by post) are fulfilled on the day of their receipt.

- The services displayed for Identité have evolved from level 1 (order taking) to level 2 (after sales services and tech support)

- 98% of QoS for inbound services.

For more information on Identité, please click here.